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Lessons learned in responding to COVID-19

Published Date
Author Amy Compton-Phillips

In this article:

  • Watch a video of Providence chief clinical officer Amy Compton Phillips, M.D., as she lays out a roadmap to help providers, leaders, and communities prepare for COVID-19.

  • Her ideas can be applied to future public health crises.

Providence rapidly mobilized for action to address the COVID-19 outbreak in Washington State and across the West Coast in 2020. Dr. Compton-Phillips shared our organizational learnings and experiences via video conference on March 11, 2020.

Using the experience of serving at ground zero of the COVID-19 epidemic, Dr. Compton-Phillips talks about how Providence has created a roadmap to rapidly mobilize for action. Strategies in the roadmap include:

·       Preparing ahead for possible scenarios

·       Steps to move rapidly from planning to action

·       Synthesizing the science into fear-reducing messages

·       Game changers in technology that differentiate the response to this epidemic

Watch the video presentation Dr. Compton-Phillips delivered as part virtual HIMSS 2020 conference:

In pursuit of Health for a Better World, Providence is sharing these insights to help other providers, communities, and leaders be ready when to address pandemics such as COVID-19.

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This information is not intended as a substitute for professional medical care. Always follow your healthcare professional's instructions.