Leading the Future of Digital Experience | 13 awards across various Providence digital properties

December 21, 2021

Providence Digital Innovation Group

While 2021 was riddled with many of the pandemic’s lingering effects, our Digital Experience (DeX) team was focused on creating new digital properties to support both consumers and care givers during this time of need. Thirteen of these digital experiences have been recognized across the industry - being honored with awards–8 of which were ‘podium’ winners. 

These national and international awards recognize outstanding websites and digital initiatives. We’re proud to see our Digital Experience (DeX) Team carving the turn for an increasingly digital future in healthcare. 

A quick look at the honored experiences:

Providence Nursing Institute - providence.org/business/nursing-institute

The site was launched to coincide with Nursing Recognition Week to both recognize Providence nurses as well as serve as a recruitment tool.

“At Providence, we strive to make every encounter sacred. This is core to our mission and why we seek to inspire the highest potential of every Providence nurse. This site celebrates our nurses and helps bring new nurses to our caregiver team.”

Clinician Site | Platinum | EHealthcare Awards

Providence Express.Care Microsite – providence.org/services/expresscare

The Express.Care microsite consolidates multiple online sites into a single platform and design, streamlining the consumer experience and providing valuable wayfinding information that has become increasingly vital during the pandemic response.

Best Microsite Design | Silver (2ndPlace) | EHealthcare Awards
Best Overall Microsite | Silver | Digital Health Awards, Fall

Best Overall Website | Merit | Healthcare Ad Awards

Providence Washington website - providence.org/washington

In 2021, the Washington/Montana region joined the OneSite platform on providence.org and with the move gained all the benefits that the mature platform brings to the table; better search engine optimization, mobile-first design, and powerful personalization features.

Best overall website refresh | Silver | Healthcare Ad Awards

Providence Same-Day Care Directory - providence.org/our-services/urgent-care

Our new Same-Day Care Directory brings all of our same-day care options together enabling consumers to easily choose the closest, most convenient care available. Mobile-first designed, AMP powered and SEO-optimized, the property is now just a click away from a consumer's digital search.

Best overall directory/ratings/guides | Silver | Digital Health Awards - Fall

Swedish Provider Directory – schedule.swedish.org

The Swedish provider directory was developed to optimize care search and access–helping consumers find those providers accepting new patients. Features like filtering by online booking and a five-day calendar view make scheduling easier than ever before.

Best Directory | Silver | EHealthcare Awards

Best Online Physician Directories/Ratings/Guides | Merit | Digital Health Awards – Spring

SoCal website- providence.org/SoCal

For our SoCal region, ‘OneSite’ continues to provide a powerful unified market presence bringing together all of the legacy Providence and the Saint Joseph websites.  The site seamlessly integrates our access to care initiatives, guiding users as they explore traditional and new care options close to home, delivers an enhanced user experience, and empowers a modern digital growth strategy with transactional focus.

Best Overall Website | Bronze | Digital Health Awards - Spring

Consumer COVID Hub - coronavirus.providence.org

Providence developed a COVID-19 content hub to ease patient navigation to the most appropriate care or resources, including symptom assessment, nearby sites for care or testing, policy/regulatory updates, and educational content to keep them informed and make informed choices.

Best Overall Microsite | Merit | Digital Health Awards - Spring

Best Overall COVID Response Materials | Merit | Healthcare Ad Awards

Providence Caregiver Stress Meter - providence.org/for-employees/covid-19-resources

Our COVID-19 Caregiver Resources site sought to quickly connect our caregivers to resources and services that would help them cope with the mental, emotional, and physical challenges of pandemic-affected work and home lives.