Providence builds healthier communities across Northern California in partnership with local organizations — 2024 Annual Report

NORTHERN CALIFORNIA (June 18, 2025) – At Providence, our care extends far beyond the walls of our hospitals and deep into our communities. 

Each year, the not-for-profit health organization provides hundreds of millions of dollars in community health services such as accessibility to essential medical care, resources and more.

In 2024, Providence contributed $188 million to programs, charity care, unpaid costs of Medicare and Medi-Cal across Northern California according to the Annual Report to Our Communities, published on Wednesday.

“Providence’s commitment to serve all, especially those who are poor and vulnerable, extends beyond the walls of our ministries,” said Laureen Driscoll, chief executive of Providence South Division, serving all California operations. “Across California, we partner with like-hearted organizations to help ensure our communities have access to care, food, shelter and other critical resources.”  

These community benefit services are based on three-year assessments that determine individual community needs. The Annual Report details contributions in Northern California: 

·                  Community health improvement and strategic partnerships: $26.5 million  

·                  Health professions education and research: $3 million 

·                  Subsidized health services: $815,000

·                  Free and discounted care for uninsured and underinsured: $19 million

·                  Unpaid costs of Medicaid and other government programs: $139 million 

 
Included in the report is a brief story on the impact of Providence in Napa Valley.   

Providence emergency departments across Northern California have become a beacon of hope in the fight against substance use, providing free naloxone (also known by brand name Narcan®, among others) to anyone in need, no questions asked. Made possible by Narcan distribution programs and the role of Providence substance use navigators, anyone can access the opioid reversal agent at any Providence Northern California emergency department.

“Naloxone distribution programs are a critical tool in combating the opioid crisis, providing lifesaving interventions in moments of overdose,” said Dana Codron, senior director of community health investment programs.

A naloxone distribution box located at Providence Queen of the Valley Medical Center, installed just outside the emergency department in November 2024, provided individuals with 312 nasal spray kits and 150 fentanyl test kits within two months.

Suzanne Sculley, substance use navigator at Providence Queen of the Valley Medical Center shared, "To be a part of a person’s journey, even briefly, is always an honor.”

“We are bound by our vision of Health for a Better World to care for all. Our team of community health caregivers partners with other organizations and individuals to identify and remove barriers to health,” Kenya Beckmann shared, chief philanthropy and health equity officer for the Providence South Division. “We are grateful for the expertise of our partners to meet our shared goal of building healthier communities.”    

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About Providence in California (South Division)

Providence in California is an integrated delivery network that includes 17 hospitals in Northern and Southern California, comprising the organization’s South Division. Over 35,000 caregivers and approximately 11,000 physicians ensure patients receive the highest level of care in the communities we serve. Supporting its acute care settings in California, Providence features hundreds of affiliated medical group clinics and outpatient centers, in addition to Providence Hospice and Kids Care pediatric hospice, Providence High School, home health care services, 10 wellness centers and a multitude of telehealth services. Providence is committed to an enduring mission of outreach to the poor and vulnerable, and in 2023 contributed $625 million in services, programs and charity care to those in need to California residents.

About Providence Queen of the Valley Medical Center
Providence Queen of the Valley Medical Center is a 208-bed, acute care facility founded by the Sisters of St. Joseph of Orange. The Queen is the largest healthcare facility and one of the largest employers in Napa County. Services provided include a regional heart center; orthopedic center and cancer center approved with commendations by the American College of Surgeons; the Peggy Herman Neuroscience Center, a neurosurgery program affiliated with UCSF; a Women’s Center; maternity and infant care; inpatient and outpatient minimally invasive surgery; and a full-service emergency department and trauma center, amongst many other specialty services. Learn more: www.providence.org/queen.