Walgreens’ Virtual Care Launch Signals Retailers’ Healthcare Edge

Walgreens, one of the largest pharmacy store chains in the United States, made headlines late last week when it announced plans to enter the virtual care arena. The news spotlights retailers' advantages in virtual care, even amid a downturn in patient demand.

According to experts, who spoke with mHealthIntelligence, retailers have a competitive edge in this space where other stakeholders have stumbled.

“The list of conditions that can be treated via these service models are pretty consistent in that they are low acuity/low complexity and can be safely treated and managed virtually and/or asynchronously,” said Eve Cunningham, MD, chief of virtual care and digital health at Providence health system. “Patients and consumers desire these access points for convenience and ease of access.”

Read the complete article at mHealthIntelligence.