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Service Disruption Update: Dragon Medical One, Dragon Medical SpeechKit

Published Date
Author Providence News Team

Doctor writing with clipboard

Microsoft + Nuance has identified and is working to address degraded performance issues resulting from the CrowdStrike defect remediation process for Dragon Medical One (DMO) and Dragon Medical SpeechKit (DMSK). 
 
Symptoms may include: 

  • Dragon Medical One (DMO) / Dragon Medical SpeechKit (DMSK): users may intermittently experience inability to login/connect; latency while dictating; auto-texts not working 

Please refer to the Service Status Page for updates. 

Questions, issues or requests

Engage Microsoft + Nuance via Live Chat or open a case in the Nuance Healthcare Community. Click here  for more information about the Nuance Healthcare Community. 

About the Author

The Providence News Team brings you the updates to keep you informed about what's happening across the organizational ecosystem. From partnerships to new doctor announcements, we are committed to keeping you informed.

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