Providence Saint Joseph Medical Center Names New Chief Nursing Officer

Providence Saint Joseph Medical Center has appointed Michelle Hook, MSN, RN, NE-BC, as its new chief nursing officer. She brings more than 15 years of progressive nursing leadership experience to the Burbank hospital, including most recently serving as the chief nurse executive at Kaiser Permanente’s West Los Angeles medical center.

Hook’s distinguished career is highlighted by her strategic leadership in diverse health care settings, where she has consistently delivered improvements in patient care quality, staff engagement and operational efficiency. 

A graduate of Western Governors University, Hook holds both a Master of Science in nursing leadership and a Bachelor of Science in nursing. Her passion for developing high-performing teams and creating a culture of safety and accountability is evident in her numerous accomplishments. Notably, she led a transformational nurse leader committee at Kaiser Permanente, empowering charge nurses to operate with greater autonomy and accountability and implemented programs that significantly reduced health care-associated infections.

“We are thrilled to welcome Michelle to our leadership team,” said Karl Keeler, chief executive of Providence Saint Joseph Medical Center and Providence L.A.-San Fernando Valley Service Area. “Her proven track record of strategic vision and her commitment to exceptional patient care align perfectly with our mission and values. As our CNO, Michelle’s expertise will be invaluable as we continue to advance our commitment to quality and safety in patient care.”

Hook’s extensive experience, combined with her dedication to fostering an inclusive and empowered workforce, positions her as a dynamic leader who will drive innovation and excellence at Providence Saint Joseph Medical Center.