Changes within Medical Staff Services
Initial Applications/Credentialing:
We are transitioning to a round robin system for the initial applications. Moving forward initial applications requests should be sent to Heather McClellan, Credentialing Supervisor, at heather.mcclellan@providence.org. Kim Packer, Medical Staff Services Manager, will assign the initial applications during my time away (July 10-July 24). Please send requests to her at kim.packer@providence.org. Effective immediately, we ask that you no longer submit initial applications requests to the individual credentialers. Requests for applications sent to the Credentialers will be forwarded to me or Kim. Notification of this change was sent via email to credentialing contacts and office managers on Monday, 7/8/2024.
The benefits to making this change include: a more balanced workload resulting in quicker processing times and creating a stronger knowledge base for the credentialers via cross training, while maintaining a key contacts for each division’s other credentialing needs. Each credentialer will continue to focus on their division’s reappointments and other credentialing processes, except for initial applications, such as additional privilege requests, resignations, leave of absence requests, etc. With this new approach each credentialer will process initial applications for each division. Resulting in our Credentialers working in each division for initial applications.
Credentialers/Divisions:
- Val Gleason: Primary Care and Perinatal Division, including OB/GYN (no change) valerie.gleason@providence.org or 564-225-0687
- Martha Brooks: Emergency Medicine/Telehealth Division, including Teleradiology (change) – new team member martha.brooks1@providence.org or 360-493-7208
Please note that Val will be on maternity leave from 7/15/2024 – end of October. During this time, Desiree and Martha will be covering the reappointments/other credentialing for this division.
Other Contacts:
- Sydney Bell is our new CME Coordinator Sydney.bell@providence.org or 360-493-7031
- Phil Johnson, previously the Medicine Division Credentialer, is our new Quality Improvement Coordinator phillip.j.johnson@providence.org or 564-225-0695
- Beth Spurr is our new administrative assistant – new team member elizabeth.spurr@providence.org or 360-493-7360
- Heather McClellan, Supervisor Credentialing Heather.mcclellan@providence.org or 360-493-5583
- Kim Packer, Medical Staff Services Manager kim.packer@providence.org or 360-493-7362
Please contact Heather or Kim Packer with any questions.